<-- Content: Frank Poye HTML: Frank Poye - March 27, 2018 --> Frank Poye Watchmaker
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Visit www.frankpoye.com

"Business goes where it is invited and
stays where it is appreciated"


Sending me your watch for repair is simple and easy

#1 Contact me first !
Email: frank@frankpoye.com

Call if you like 903 495-0208

We can talk about the watch and what it needs to make it right and
any other work you want done. We can discuss price and We can also
establish a time frame to complete the service.

#2 Estimates
Some estimates are more involved than others and take more time to do.
I can usually give ball park estimates based on what similar jobs have cost.
Please understand a ball park estimate is not a promised price.
Clear photos of the watch can be helpful but the only way to give a firm quote
is to examine the watch. I'll need to have it to do that.
I do charge for making estimates even if you refuse to have the service done.
Return postage up front is required for any refused repair estimate before
I return your watch.
If you accept the estimate there is no additional cost it is just a part of the repair.

#3 Packaging for mailing
Watches are delicate.
Be sure to package your watch to safeguard it during transit.
A sturdy cardboard mailing box and plenty of bubble wrap works very well.
Use strong packing tape.

#4 Mailing your watch
I require that you send your watch to my P.O. Box.
USPS Registered Mail is the best option and will be how I will return it.
Be sure to declare a value and insure it. This method is very secure.
I will not accept delivery of items I have not talked
to you about before hand.

#5 Payment
Unless otherwise arranged payment in full is expected before I ship your watch back
Cash, Checks and Money Orders work fine and have no extra fees.
PayPal and credit cards get at least 3%. So consider that I have to cover
that in your repair cost.

#6 Warranty
I stand behind my work and want you to be happy with the treatment you receive.
The last thing I want or need is a unhappy patron. That being said, there are
some watches I can enthusiastically warranty while others I can not.
I will need to do a complete service on the entire watch in order to have
any type of warranty. We can talk about your specific timepiece and what you can expect from Me and the Watch
and what not to expect.

Contact me
Email: frank@frankpoye.com

Phone: 903 495-0208


~ The Art of Watchmaking in Paris Texas ~